Please Read Our Policy
Welcome to our Terms and Policies page. We strive provide a clear understanding of our services and your rights as a customer. Please note that our refund policy allows for refunds under specific circumstances within a designated timeframe. For detailed information, we encourage you to read through our complete policies.
Privacy Policy
At Aim 2 Please Moving, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Information We Collect:
- Name, contact details, and address
- Payment information
- Move details and instructions
- Communication records
How We Use Your Information:
- To provide moving services
- To process payments
- To improve our services and customer experience
- To communicate updates or important notices
Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Sharing Information:
We do not sell or share your personal information with third parties outside of necessary service providers (e.g., payment processors) unless required by law.
Cookies and Tracking:
Our website may use cookies to enhance user experience and analyze website traffic.
Your Rights:
You can request access to, correction, or deletion of your personal data by contacting us at [your contact email].
Terms of Service
1. Booking and Estimates:
All moving services are subject to a written estimate. Final prices may vary based on actual services rendered.
2. Scheduling:
Appointments are scheduled in advance. We reserve the right to reschedule due to unforeseen circumstances but will notify you promptly.
3. Liability and Insurance:
We are fully licensed and insured. Our liability is limited to the value of your belongings as specified in our insurance policy.
4. Prohibited Items:
Items deemed hazardous or illegal are not transported or handled.
5. Customer Responsibilities:
Customers must ensure access to move-in/move-out locations and proper packing of items before our arrival.
6. Cancelations and Rescheduling:
Cancellations made less than 48 hours before the scheduled move may incur fees.
Refund Policy
- Full Refunds:
Refunds are available if a move is canceled at least 48 hours before the scheduled service.
- Partial Refunds:
If cancellation occurs within 24-48 hours of the scheduled move, a partial refund may be issued, minus any non-refundable deposit or fees.
-No Refunds:
No refunds will be issued for cancellations made less than 24 hours prior to the scheduled move or for services already rendered.
- Damaged Items:
Claims for damaged items must be filed within 7 days of the move. We will review the claim and process refunds or compensation accordingly, subject to our insurance coverage.